If you are facing any payment-related issues on the SAVARO Rider App, we are here to help:

• Make sure your payment method is active and valid.

• Ensure you have a stable internet connection.

• If the payment fails, wait a moment and try again.

• Do not close the app while payment is processing.

Paying with Cash

SAVARO also allows cash payments in selected areas.

• Select Cash as your payment method before booking.

• Pay the exact ride amount directly to the driver after the trip.

• Always confirm the fare shown in the app before paying.

• Cash payments are non-refundable through the app.

If your online payment was deducted but the ride was not confirmed, the amount will be refunded as per your bank’s standard processing time.

For further help, contact SAVARO Support.